FAQ

Q: Do you come to us?
A: Yes we usually get to you within 24 hours.

Q: Where are you based?
A: Sydney's lower North Shore.

Q: What areas do you service?
A: The entire Sydney basin.

Q: Do you guarantee your work?
A: Yes parts have a one to three year warranty. Any software work is guaranteed on an ad hoc basis.

Q: Can you source obsolete parts?
A: Yes we have a large number of suppliers worldwide.

Q: Can I open a maintenance contract with you?
A: Yes many companies and individuals who need their computers working 24/7 open maintenance contracts.

Q: What payment methods do you accept?
A: Cheque, Bpay, cash, direct debit, credit card.

Q: Do you have a minimum charge?
A: Yes for non-remote jobs we have a call out fee for jobs more than 1 km away and charge in 1/2 hour increments.

Q: Do you set up media centres?
A: Yes we set up media centres and digital TV's.

Q: What are your turn around times?
A: Typically within 24 hours.

Q: Can you give an estimate?
A: Yes we can provide a typical price.

Q: Can you provide customer recommendations?
A: Yes we can.